{"id":122,"date":"2025-08-18T08:42:03","date_gmt":"2025-08-18T08:42:03","guid":{"rendered":"https:\/\/staging.shamrockinfosec.com\/en\/?page_id=122"},"modified":"2025-08-18T12:56:37","modified_gmt":"2025-08-18T12:56:37","slug":"privacy","status":"publish","type":"page","link":"https:\/\/shamrockinfosec.com\/en\/privacy\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"\n<div class=\"wp-block-genesis-blocks-gb-container alignfull gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\">\n<h1 class=\"wp-block-heading has-text-align-center has-theme-primary-color has-text-color has-link-color wp-elements-892251adc4213db1789e3e68cae6cb46\">Privacy Statement<\/h1>\n\n\n\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:30px\"\/><\/div>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-28330332cf4a3f322e28d4512b3a9461 wp-block-paragraph\" style=\"color:#000000\">Shamrock Information Security believes in protecting the privacy of its website visitors and customers.<br>Therefore, we only collect the minimum amount of data necessary to ensure that our business operations run as smoothly as possible.<br>This Privacy Statement explains exactly which data we collect and for what purpose.<br>Please select the section below that best applies to your situation.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-7304de0b7c9a28d01c091b03b839fc9e wp-block-paragraph\" style=\"color:#000000\">Questions? Please fill out the form at the bottom of this page.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-9831c2c424b74b0ae5af8234c6a0f651 wp-block-paragraph\" style=\"color:#000000\">We, Shamrock Information Security, are the controller of all personal data we use.<br>This may include website visitors, such as yourself, as well as our \u201cpotential\u201d customers and contact persons of our suppliers.<\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion gb-font-size-20\"><details><summary class=\"gb-accordion-title\"><h2>Our website visitors<\/h2><\/summary><div class=\"gb-accordion-text\">\n<p class=\"has-text-color has-link-color wp-elements-f07b4abdb7953802e47408d99bfc35e6 wp-block-paragraph\" style=\"color:#000000\">For our websites www.shamrockinfosec.com, www.ShamrockInformationSecurity.com, ShamrockPrivacyAdvice.com, and ShamrockRiskManagement.com, we collect the following information:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-4f7eed78c15374e6c6f5d91bf09268cc\">\n<li>Your IP address and browser information as provided by your computer.<\/li>\n\n\n\n<li>Basic analytics about your visit via our on-site statistics and security plugins.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-4b2a5605d332414c80951009a3433869 wp-block-paragraph\" style=\"color:#000000\">We collect this data solely to count website visits and protect our website from fraudulent and\/or hacking activities.<br>We have a legitimate interest in protecting our presence on the internet and compiling basic statistics about our website visitors.<br>All information is retained until the next time the log files are rotated.<br>We retain all information we need to protect our website and combat fraud or for legal proceedings, for example in the event of misuse or hacking of our website, for as long as necessary to complete all post-incident activities and\/or until legal proceedings have been completed.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion gb-font-size-20\"><details><summary class=\"gb-accordion-title\"><h2>When you contact us<\/h2><\/summary><div class=\"gb-accordion-text\">\n<p class=\"has-text-color has-link-color wp-elements-4cbb3e510d7a88af363bf71360189e03 wp-block-paragraph\" style=\"color:#000000\">When you contact us by email or by using the form on our website, we may collect the following information:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-774f05a4413ca9669864d601f17b33b8\">\n<li>Your company name (not applicable to consumers)<\/li>\n\n\n\n<li>Your name<\/li>\n\n\n\n<li>Your email address<\/li>\n\n\n\n<li>Your telephone number<\/li>\n\n\n\n<li>Your address details if necessary, for example to arrange an on-site introductory meeting<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-7b03384e3554acfd8d4623ad99658153 wp-block-paragraph\" style=\"color:#000000\">We use this information to respond to your questions or requests and\/or to offer you one of our services upon request.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion gb-font-size-20\"><details><summary class=\"gb-accordion-title\"><h2>You are one of our business customers<\/h2><\/summary><div class=\"gb-accordion-text\">\n<p class=\"has-text-color has-link-color wp-elements-260111fd1198fd5e43d37c07328bb846 wp-block-paragraph\" style=\"color:#000000\">When we reach an agreement, we process the following data:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-37a0f4e6d99d11c7f4a789cb767d8884\">\n<li>Your company name<\/li>\n\n\n\n<li>Your name<\/li>\n\n\n\n<li>Your email address<\/li>\n\n\n\n<li>Your telephone number<\/li>\n\n\n\n<li>Your address details<\/li>\n\n\n\n<li>Payment details (bank or credit card details)<\/li>\n\n\n\n<li>Chamber of Commerce number<\/li>\n\n\n\n<li>VAT number, if applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-5a2197945073bfc1f2d10347edc2509f wp-block-paragraph\" style=\"color:#000000\">We need this data to enter into an agreement with you and to provide the services you have requested.<br>Your company name, address, Chamber of Commerce number, and VAT number are also processed for us to comply with Dutch tax laws.<br>We keep all data for at least 7 years after the year your contract with us has ended.<br>Any contact details may be deleted earlier because we no longer need them, for example when the contract with us ends. We will retain your contact details for a maximum of one year after the end date of your contract.<br>All data that is part of an invoice will be retained for at least 7 years after the end of the financial year. This is a legal obligation in the Netherlands under current tax legislation.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion gb-font-size-20\"><details><summary class=\"gb-accordion-title\"><h2>You are a consumer and one of our customers<\/h2><\/summary><div class=\"gb-accordion-text\">\n<p class=\"has-text-color has-link-color wp-elements-c5db2c8dff4223007ae50360a8bdd80d wp-block-paragraph\" style=\"color:#000000\">When you book a training course with us, we collect the following information:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-a2b0a5cc82aa916f240753996043d621\">\n<li>Your name<\/li>\n\n\n\n<li>Your email address<\/li>\n\n\n\n<li>Your phone number<\/li>\n\n\n\n<li>Your address details<\/li>\n\n\n\n<li>Payment details (bank or credit card details)<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-2bea4a5968d6218d24b53c24f0a05be6 wp-block-paragraph\" style=\"color:#000000\">We use this information to keep in touch with you, send you updates, and comply with our legal tax obligations. <br>We are required to issue an invoice, for which we need your name and address details. We retain this information for at least seven years after the end of the financial year, as this is a legal requirement for all companies in the Netherlands.<br>We do not retain your contact details for longer than six months after the date of the training course.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-35fac37273ebb0e5df929566577b34fc\">Direct marketing<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-c30d3920ef1f526470bb6c1adc150f51 wp-block-paragraph\" style=\"color:#000000\">When we use your personal data for any of our marketing activities, you always have the right to object to such data processing.<br>If you do so, we will respect your request. However, if the data is also used for another purpose, for example because you are one of our customers, we will continue to use the data for that purpose.<br>If you have received marketing from us based on your consent, you can withdraw that consent at any time, and we will always respect your decision.<br>Please note: we may keep a copy of your data in an opt-out register to ensure that we do not send you any further marketing communications, unless you consent to such communications again in the future.<br>Please contact us using the form below or use the unsubscribe link in the marketing email you received to withdraw your consent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-28142b13b46aa843a213b153dc8facb0\">Location of processing and automated decision-making<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-7b319b96388660e890b4a9cf324477f9 wp-block-paragraph\" style=\"color:#000000\">We process all your data within the European Economic Area.<br>Where this is not the case, we have taken security measures, including encryption, to protect your personal data against unauthorized access and\/or misuse.<br>We do not use automated decision-making that has a significant impact on you as one of our (potential) customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-4cbe2ac0a169e6c3474fcd235fd9c8dd\">Your rights<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-ec2f7ac4546175464cb8c695744f8bd1 wp-block-paragraph\" style=\"color:#000000\">You have the right to:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-62e2c5ae539dc43f90c54b9056991f00\">\n<li>Request additional information about our processing of your data and receive a copy of this data<\/li>\n\n\n\n<li>Request us to correct data that is objectively incorrect, such as a misspelling of your name and\/or other information<\/li>\n\n\n\n<li>Request us to delete your personal data, which we will comply with unless we have a compelling reason not to comply with your request<\/li>\n\n\n\n<li>Request us to restrict the processing of your personal data<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will respond within one month of receiving your request, unless an extension is necessary, in which case we will inform you, including the reasons for the delay in fully processing your request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to exercise your rights, please complete the form below.<br>This is the only way we can provide you with the correct information.<br>Please use the email address we already have on file, if you know it.<br>We must, of course, identify you; it would not be proper for us to provide your data to someone else. We will use the data we have and have received from you for this purpose.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-e18f9ae8f662e1388e759ef303a43c1e wp-block-paragraph\" style=\"color:#000000\">If you disagree with our decision or believe that we have not handled your request correctly, you can contact the applicable supervisory authority to lodge a complaint with them.<br>For the Netherlands, this is the <a href=\"https:\/\/www.autoriteitpersoonsgegevens.nl\/\">Autoriteit Persoonsgegevens<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-10347351bab60827108894bc3dcaf69f\">Sharing data and processors<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-81b6a1311d161060ad623a1fa804a730 wp-block-paragraph\" style=\"color:#000000\">For businesses with whom we work closely, we have contracts in place to ensure that your personal data is treated in accordance with this privacy statement.<br>They are strictly prohibited from using your data for their own purposes and are required to adhere to the agreed methods and purposes for processing.<br>We have agreements with the following types of data processors:<\/p>\n\n\n\n<ul style=\"color:#000000\" class=\"wp-block-list has-text-color has-link-color wp-elements-cdd924826e274555529f6ea560f2226d\">\n<li>Our accountants<\/li>\n\n\n\n<li>Our hosting provider<\/li>\n\n\n\n<li>Our website security partner<\/li>\n\n\n\n<li>Our bank and other contracted payment service providers<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-0689746f78130595762e38b153263d54 wp-block-paragraph\" style=\"color:#000000\">Except for these processors, we will not share your data with third parties, unless we are required to do so and when ordered by a competent court.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-514bfa5236eafa686010b616046f72f2\">Securing your data<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-644788255e07d7038a3ac2ed6d749a4f wp-block-paragraph\" style=\"color:#000000\">The security of your personal data is just as important as its privacy.<br>We ensure that your data is properly protected at all times.<br>We use adequate security procedures, two-factor authentication where possible, and robust maintenance procedures to secure our computer systems and servers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-55517266ce537222e18bcdba24c1536f\">How can you contact us?<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-21778d9719005cd76a9dcb91a3e76cab wp-block-paragraph\" id=\"formulier\" style=\"color:#000000\">If you have any questions after reading this privacy statement, please contact us using the form below and we will respond to your request as soon as possible.<br>Please note that we will need to process your data for this purpose. For more information, see the section above on how we handle your data when you contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-theme-primary-color has-text-color has-link-color wp-elements-2264219943dadd1b0f38488798259979\">Privacy form<\/h2>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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name=\"gpuid_existing_value_8\" id=\"gpuid_existing_value_8\" value=\"2e908f34bb175fbbd2ecc6005dc5728a\" \/><input type=\"hidden\" value=\"0\" name=\"gpps_page_progression_5\" \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_5' class='gform_fields top_label form_sublabel_above description_above validation_above'><div id=\"field_5_10\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_above gfield--has-description field_description_above field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_10'>Facebook<\/label><div class='gfield_description' id='gfield_description_5_10'>This field is for validation purposes and should be left unchanged.<\/div><div class='ginput_container'><input name='input_10' id='input_5_10' type='text' value='' autocomplete='new-password'\/><\/div><\/div><div id=\"field_5_1\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_visible\"  ><h3}privacy inquiry!<\/h3>\n<p>Please use the form below to ask your privacy question or inform us of your privacy rights request.<br>\nWe will respond to your inquiry or request within 1 month of receiving it at maximum.<\/p>\n<\/div><fieldset id=\"field_5_3\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name has_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_3 ginput_container_name gform-grid-row' id='input_5_3'>\n                            <span id='input_5_3_2_container' class='name_prefix name_prefix_select gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_5_3_2' class='gform-field-label gform-field-label--type-sub '>Prefix<\/label>\n                                                    <select name='input_3.2' id='input_5_3_2'    aria-required='false'   >\n                          <option value=''><\/option><option value='Miss' >Miss<\/option><option value='Mr.' >Mr.<\/option><option value='Mrs.' >Mrs.<\/option>\n                      <\/select>\n                                                  <\/span>\n                            <span id='input_5_3_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_5_3_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_3.3' id='input_5_3_3' value=''   aria-required='true'     \/>\n                                                <\/span>\n                            \n                            <span id='input_5_3_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_5_3_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_3.6' id='input_5_3_6' value=''   aria-required='true'     \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_5_9\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_9'>Your phone number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_9' id='input_5_9' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_5_4\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_visible gpev-field\"  data-field-class=\"gpev-field\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your email address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_5_4_container'>\n                                <span id='input_5_4_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_5_4' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                    <input class='' type='email' name='input_4' id='input_5_4' value=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <span id='input_5_4_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_5_4_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                    <input class='' type='email' name='input_4_2' id='input_5_4_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/fieldset><div id=\"field_5_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_above gfield--has-description field_description_above field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_5'>Subject line<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_5_5'>Please keep this short and sweet<\/div><div class='ginput_container ginput_container_text'><input name='input_5' id='input_5_5' type='text' value='' class='large' maxlength='250' aria-describedby=\"gfield_description_5_5\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_5_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_6'>Your message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_5_6' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_5_7\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_5_7'>page<\/label><div class='ginput_container ginput_container_text'><input readonly='readonly' name='input_7' id='input_5_7' type='text' value='privacy' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_5_8\" class=\"gfield gfield--type-uid gfield--input-type-uid field_sublabel_above gfield--no-description field_description_above field_validation_above gfield_visibility_hidden\"  ><label class='gfield_label gform-field-label' for='input_5_8'>Basic reference<\/label><div class='ginput_container ginput_container_hidden'><input name='input_8' id='input_5_8' type='hidden' value=''  \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_5' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Send message'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_5' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_5' id='gform_theme_5' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_5' id='gform_style_settings_5' value='{&quot;inputPrimaryColor&quot;:&quot;#1f3c92&quot;,&quot;labelFontSize&quot;:&quot;20&quot;,&quot;descriptionFontSize&quot;:&quot;18&quot;,&quot;buttonPrimaryBackgroundColor&quot;:&quot;#1f3c92&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_5' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='5' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='+RuE7QdSrydxH9XbuPUNjbP8ya3Pkx\/ZekHYTGUWlKWlbnf19WApKEoqUgGNIAjoNQHb7DsJYsm6WPzWsL3d1VTFOhBKodzwt+JabGrkBjrX65E=' \/>\n    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